1. Submit your request
You can book in three ways:
• Directly through the website, by selecting your equipment and dates
• By email at evolve@kiniokofranck.com
• On WhatsApp at +351 936 157 378
If you reach out by email or WhatsApp, please include your full gear list, accessories, dates, and shooting location.
2. Get your quote
Once we receive your request, we check availability and send you a quote as quickly as possible.
3. Confirm your booking
If you’re a first-time client, we’ll ask you to fill in a short client form , it covers the details we need for the rental contract and gives us a sense of your experience with this type of gear. It’s a one-time thing; returning clients skip this step.
Once the form is validated, you’ll receive a booking confirmation by email.
3. Security Deposit
A deposit is required for every rental, payable in cash or by bank transfer.
For first-time clients, the amount is set based on the equipment booked and the information provided in the client form. For regular clients, we adjust on a case by case basis depending on the gear and the relationship we’ve built.
We may decline a rental if the conditions aren’t met (payment, signed contract, completed client form). It’s rare, but we mention it for transparency.
4 .Pick-Up and Return
When you collect the gear, we draw up a rental contract together , it lists the equipment, its value, and each party’s responsibilities. After signing and payment, we do a full check side by side to confirm everything is in working order.
The same check happens on return, which officially closes the rental.
5. Liability
Normal wear and internal defects are on us. If a piece of equipment fails due to regular use or a manufacturing issue, you’re not held responsible.
You become responsible only in case of negligent use drops, impacts, scratched front elements, water damage, and similar. In that case, repair costs are deducted from the deposit. If repairs exceed the deposit, or if the gear can’t be repaired and needs replacing, we work out a payment arrangement together.
6. Deliveries
We occasionally offer delivery for long-term rentals or specific situations. Just ask.
Questions?
Email: evolve@kiniokofranck.com
WhatsApp: +351 936 157 378